Managed IT across Metro Vancouver
Managed IT support in Vancouver and the Lower Mainland.
We run the day-to-day IT for businesses across Metro Vancouver: monitoring that catches problems early, a help desk that answers in about 15 minutes, and a senior tech who knows your setup. Month to month, no long contract.
- ~15-minute average response
- Senior techs, no queue
- On site across Metro Vancouver
- Month to month
What you get
What running it for you looks like
A help desk that answers
You reach a senior tech who knows your setup, not a call queue or a ticket black hole. Our average response is about 15 minutes.
Problems caught early
We monitor your systems around the clock and fix issues before they stop your team working, most of them before you notice.
On site when it counts
Based in Burnaby, we're 15 to 30 minutes from most of the Lower Mainland when a problem needs hands on it.
In detail
What managed IT covers
- 24/7 monitoring and alerting
- Help desk and remote support
- On-site support across Metro Vancouver
- Patch management and updates
- Workstation and server management
- Vendor management for internet, software, and hardware
- A senior tech who knows your account
- Quarterly planning with your leadership
Our track record
of clients have stayed with us, going back 14 years
average response time when you reach out
support issues resolved
BC businesses looked after
Service areas
Where we work
We're based in Burnaby and work on site across Metro Vancouver and the Fraser Valley, from Vancouver to Chilliwack.
- Vancouver
- Burnaby
- Surrey
- Richmond
- Coquitlam
- Port Coquitlam
- Port Moody
- New Westminster
- Delta
- Langley
- White Rock
- North Vancouver
- West Vancouver
- Maple Ridge
- Pitt Meadows
- Abbotsford
- Mission
- Chilliwack
Not sure whether you're in range? Give us a call. We probably are.
Questions we hear
How fast do you respond?
Our average is about 15 minutes, to a senior tech who knows your setup.
Do you come on site?
Yes. We're based in Burnaby and work on site across Metro Vancouver and the Fraser Valley.
Is there a long contract?
No. Month to month, with no onboarding fee.
What clients say
They bend over backwards to give us what we need, when we need it.
They stayed calm and came up with reliable solutions in hard situations.
Start with a look at your setup
Twenty minutes, and you'll know where things stand and what's worth doing. No contract, no obligation, and it's free.