Managed IT for Canadian pharmacies
IT built around how a pharmacy runs.
We keep Kroll and Nexxsys up, set PharmaNet and DIS access the way the rules expect, keep narcotics records retrievable, and have a clear answer ready when an inspector or the privacy commissioner asks how you protect patient health information.
- Backups built for an audit
- PharmaNet access done properly
- 11-minute average response
- Month to month
What you get
What running it for you looks like
Systems that know pharmacy
We keep Kroll, Nexxsys or Fillware up, set PharmaNet and DIS access the way the rules expect, and back it all up for an inspection. When the counter stops, you reach a senior tech who knows pharmacy software, not a queue.
One senior person, start to finish
The person who plans your work is the one who does it. No junior techs on your systems, no onboarding fee, and no handoffs to a queue.
Answered in about 11 minutes
When you reach out, a senior tech who already knows your setup picks it up. Our average is 11 minutes, and we sit with you each quarter to look ahead.
Our track record
of clients have stayed with us, going back 14 years
average response time when you reach out
fewer tickets after the first three months
written policies, from access rules to incident response
What changes once we set it up
The usual first step
What Umbrella does for a pharmacy
We take over the systems the counter depends on, keep them up, and set access and backups the way an inspection expects. Built by people who know pharmacy software, not only computers.
Priced to your size, with no onboarding fee.
Month to month, no long contract.
Book a setup review- A full review of the systems your business runs on
- Sign-in security, encryption, and access control set up properly
- Backups we test by restoring, kept offsite and out of ransomware's reach
- Monitoring and a senior tech on your account
- Staff training so the team knows the setup
- Quarterly reviews with your leadership
- 30% off all project and labour work
How we start
Three steps, and no pressure
A setup review
We look at how things run today and where your data sits. About 20 minutes.
A clear plan
If the setup is sound, we say so. If there is work worth doing, you get the exact price before you decide.
We run it
Monitoring, the help desk, security, and quarterly planning, month to month. You leave whenever you want.
Questions we hear
What if our setup is already sound?
Then we tell you. The review is a look, not a pitch.
Are we tied to a contract?
No. Month to month, no onboarding fee.
Who handles our account day to day?
A senior tech, the same one each time. No juniors on your systems.
What clients say
They bend over backwards to give us what we need, when we need it.
They stayed calm and came up with reliable solutions in hard situations.
Start with a look at your setup
Twenty minutes before your next inspection, and you'll know where the pharmacy's IT stands. No contract, and no obligation.