Privacy Policy

This policy explains what information Umbrella IT Services collects when you use our website and how we handle it. If anything here is unclear, you can reach us using the contact details at the bottom of this page.

Information we collect

When you fill out a form or send us an email, we collect the details you choose to share. That usually means your name, email address, phone number, and whatever you write in your message.

Like most websites, we also collect basic analytics automatically, such as which pages get viewed and general information about the browser and device you use. This helps us understand how the site is used.

How we use your information

We use the information you give us to respond to your questions, follow up on an inquiry, and provide and improve our services and website. We do not sell your personal information.

Cookies and analytics

Our site may use cookies and similar tools to help pages work properly and to understand how the site is used in general terms. You can usually control or turn off cookies through your browser settings, though some parts of the site may not work as well if you do.

Third-party providers

We rely on third-party providers to help run our website and business, for example hosting, email, and analytics tools. These providers may process some of your information on our behalf so we can deliver our services.

How your information is handled

We handle personal information in line with the privacy laws that apply in British Columbia and Canada. We take reasonable steps to keep your information secure, but no method of storing or sending data online is completely secure.

Your choices

If you want to know what information we hold about you, update it, or ask us to remove it, get in touch and we will do our best to help.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page, so it is worth checking back now and then.

Contact us

If you have questions about this policy or your information, reach us at:

Umbrella IT Services
4085 Marine Way, Unit 2, Burnaby, BC V5J 3N3
778-949-4050
techtips@umbrellaitservices.ca